Where we have made an manufacturing error we will replace the product free of charge & without question. We cannot accept responsibility if you are not happy with your colour choice. Please [...]
If you notice any damage to the packaging please do not sign the delivery docket. Open your order immediately (even if you don’t not plan to install your blinds straightaway). If there is any [...]
For all online orders we ask for payment on order confirmation. For all other orders we ask for a 50% deposit with the balance on installation. More info see our Online Payments.
We cannot accept order cancellations once we have cut any tubes, rails, fabric or slats for your order. Where a cancellation occurs we will refund back to the original credit card or bank account.